Training Courses For Managing Change, Team Building, Presentation Skills, Influencing Skills, Interviewing Skills, Customer Service Training, Telephone Communication And Handling Customer Complaints


	HOME DIRECTOR PROFILE SERVICES HR Strategy Employee Relations Policy and Procedure Learning and Development Managing Change Talent Sourcing Career Management Mediation 7 Habits of highly effective people 360 Feedback Career Transition Workshops Specialist Business Development Interim HR Management ASSOCIATES TESTIMONIALS CLIENT LIST CONTACT

SERVICES > LEARNING AND DEVELOPMENT

Whether it’s off-the-shelf generic training that is required or a more strategic development plan in conjunction with the organisation’s succession planning activity, we can deliver all or part of the project, big or small.

We can deliver training and coaching to all levels, from grass roots to executives. We can even train the trainers.

Management skills courses in:


	Managing change
	Building your team
	Facilitation skills
	Time management
	Presentation skills
	Communication and interpersonal skills
	Conflict resolution
	Coaching skills
	Influencing skills
	Interviewing skills for managers

Customer Service Training:


	Customer service excellence
	Telephone communication skills
	Building relationships
	Time management for customer facing employees
	Understanding customer needs
	Handling customer complaints

We are also licensed to deliver the world acclaimed Franklin Covey signature programme ‘7 Habits of Highly Effective People’ .

KRS Consulting
328 Hagley Road,
Pedmore, Stourbridge,
West Midlands
DY9 0RD
07808 094204